The Internet payment service is carried out in accordance with the Rules of the international payment systems Visa and MasterCard on the principles of maintaining confidentiality and security of payment, for which the most modern methods of verification, encryption and data transmission through closed communication channels are used. Bank card details are entered on the secure FreedomPay payment page.
On the page for entering bank card data, you will need to enter the card number, cardholder name, card expiration date, three-digit security code (CVV2 for VISA or CVC2 for MasterCard). All necessary data is printed on the card itself.
The three-digit security code is the three numbers found on the back of the card.
Next, you will be redirected to your bank’s page to enter the 3DSecure code that will be sent to you via SMS. If you have not received the 3DSecure code, you should contact the bank that issued your card.

Cases of refusal to make a payment:

○ a bank card is not intended for making payments via the Internet, which can be found out by contacting your Bank;
○ there are not enough funds to pay on your bank card. You can find out more about the availability of funds on your bank card by contacting the bank that issued the bank card;
○ bank card details are entered incorrectly;
○ your bank card has expired. The validity period of the card is usually indicated on the front side of the card (this is the month and year until which the card is valid). You can find out more about the validity period of the card by contacting the bank that issued the bank card;

For questions regarding payment using a bank card and other issues related to the operation of the site, you can contact the following phone number: 8 (708) 339-09-68.
The personal information you provide (name, address, phone number, e-mail, bank card number) is confidential and not subject to disclosure. Your credit card information is transmitted only in encrypted form and is not stored on our Web server.
Return Policy
When paying by card, cash refunds are not allowed. The return procedure is governed by the rules of international payment systems.
The procedure for returning services is regulated by Article 14 of the Law “On Protection of Consumer Rights”.
○ The consumer has the right to refuse the service at any time before its transfer.

To return funds to a bank card, you must fill out the “Application for Refund of Funds”, which is sent upon request by the company by email and send it along with a copy of your passport to the following address: fund@2020bizbirgemiz.kz
Refunds will be made to a bank card within 21 (twenty-one) business days from the date of receipt of the “Application for Refund” by the Company.
To return funds for transactions carried out with errors, you must submit a written application and attach a copy of your passport and checks/receipts confirming the erroneous debit. This application must be sent to: fund@2020bizbirgemiz.kz
The refund amount will be equal to the purchase amount. The period for consideration of the Application and return of funds begins to be calculated from the moment the Company receives the Application and is calculated in working days without taking into account holidays/weekends. 4. Rules for delivery of goods.
Availability on the electronic storefront of the online store of information on the delivery of goods (receipt of work, services), such as timing, methods, as well as any other information necessary to obtain a clear idea of ​​the delivery of goods (receipt of work, services) after payment using the card.